takdet's Privacy Policy
Your personal information is completely safe with us — we protect your privacy through SSL encryption and a transparent data policy.
This Privacy Policy ("Policy") has been prepared on behalf of the takdet platform ("takdet", "we", "our"). When you use takdet's website, app, or services, you voluntarily agree to comply with the terms of this Policy. Please read this Policy carefully. If you do not agree with any term of this Policy, please refrain from using our services.
What Information We Collect
1.1 Information You Provide Directly
The information you provide directly to takdet at the time of registration or account creation includes:
- Full name, date of birth, and verifiable national identity information
- Mobile number and email address
- Payment information including bKash, Nagad, or Rocket account numbers
- Username and password for account login (stored in encrypted form)
1.2 Automatically Collected Information
When you use our platform, the following information may be collected automatically:
- IP address and device type (mobile, tablet, desktop)
- Browser type, operating system, and language settings
- Time of site access, page view history, and session duration
- Information obtained from cookies, web beacons, and similar tracking technologies
- Gameplay history, bet amounts, and transaction records
1.3 Identity Verification Information (KYC)
To comply with safe gaming and financial regulations, we may in certain cases request documents for identity verification (KYC), such as a copy of your national ID card or passport. This information is used solely for verification purposes and is stored on secure servers.
Purpose of Information Use
2.1 Service Delivery and Operations
takdet primarily uses the information collected to provide you with the best gaming experience. This includes:
- Account creation and management
- Processing deposits and withdrawals
- Providing customer support
- Resolving technical issues
- Delivering bonuses and promotions
2.2 Security and Fraud Prevention
We use your information to ensure the security of the platform — including detecting suspicious transactions, preventing money laundering, enforcing restrictions on multiple account creation, and blocking unauthorized access.
2.3 Responsible Gaming
By analyzing your gameplay history, we work to ensure responsible gaming. Where needed, options such as setting limits, temporary suspension, or self-exclusion are provided. For more details, please visit our Responsible Gaming page.
2.4 Communication and Marketing
With your consent, we may send you emails or messages about new bonus offers, promotions, and updates. You can stop receiving such communications at any time.
Information Storage and Security
3.1 Retention Period
takdet retains your information for as long as your account is active and for the period required to meet legal obligations. Even after account closure, financial transaction records may be retained for a specified period in accordance with regulatory authority rules.
3.2 Security Measures
takdet uses industry-standard security technologies to protect your personal information:
- SSL (Secure Socket Layer) encryption — all data transfers are secured
- Passwords and sensitive data stored with AES-256 encryption
- Firewall and intrusion detection systems
- Regular security audits and vulnerability testing
- Two-Factor Authentication option
3.3 Response to a Data Breach
In the event of an unexpected data breach, takdet will promptly notify affected users and take immediate steps to limit the damage. We will also notify the relevant authorities in accordance with applicable law.
Information Sharing and Disclosure
4.1 Sharing with Third Parties
takdet does not sell your personal information. However, limited information may be shared with trusted third parties in the following cases:
- Payment processors (bKash, Nagad, Rocket, banks) — solely to complete transactions
- Identity verification service providers
- Technology and infrastructure service providers
- Legal advisors or auditors (when required)
These third parties are contractually bound to comply with our privacy standards.
4.2 Legal Obligations
takdet may be required to disclose your information to comply with court orders, lawful requests from government agencies, or applicable law. Such disclosures will always be carried out within the scope of applicable laws and regulations.
4.3 Business Transfers
In the event of a sale, merger, or other business transaction involving any part of takdet, your information may be transferred to the new entity. In such cases, we will notify you in advance and ensure that the protections of this Policy continue to apply.
Cookies and Tracking Technologies
5.1 What Are Cookies and Why We Use Them
Cookies are small text files stored in your browser. takdet uses cookies for the following purposes:
- Keeping login sessions active and ensuring account security
- Remembering language, currency, and display preferences
- Analyzing and improving site performance
- Displaying relevant bonus offers and promotions
5.2 Cookie Control
You can disable or limit cookies by changing your browser settings. However, disabling certain essential cookies may cause some platform features to not function properly.
Your Rights
6.1 Accessing and Correcting Your Information
You have the right to view and correct the personal information held in your account. You can make these changes by accessing your account settings or by contacting our support team.
6.2 Request to Delete Your Information
In certain circumstances, you may request the deletion of your personal information. However, some information may need to be retained due to legal obligations or legitimate business requirements.
6.3 Opting Out of Marketing Communications
You can stop receiving marketing emails or messages at any time. To do so, use the "Unsubscribe" link in any message or contact our support team.
6.4 Data Portability
Where applicable, you may request a copy of your personal information in a structured, machine-readable format.
Protection of Minors
takdet provides services only to those aged 21 or older. We do not knowingly collect information from minors. If a minor is found to have created an account, that account will be closed and the associated information deleted as soon as it comes to our attention.
Policy Changes
takdet may update this Privacy Policy from time to time. If any significant changes are made, we will display a notice on the website or inform you via your registered email. The date of the most recent update will always be shown at the top of this page. Continued use of our platform after any changes will be considered acceptance of the revised Policy.
Contact and Complaints
If you have any questions, comments, or complaints about this Privacy Policy, please contact us:
- Email: [email protected]
- Live Chat: 24 hours a day, 7 days a week support in Bengali
We will process your request as quickly as possible. Complex requests may take a little more time to process, but we will keep you informed of progress.
Learn More
Visit our other pages for more information about your rights and responsibilities:
- Terms and Conditions — complete terms for using takdet
- Responsible Gaming — safe gaming tips and tools
- FAQ — answers to common questions
- About Us — an introduction to takdet